Responsible Gaming Policy

At PowerUp Casino, we are committed to providing a safe and enjoyable gaming experience for all of our players. We recognise the importance of responsible gaming and are dedicated to promoting responsible gambling practices to ensure that gaming remains an enjoyable activity. This policy outlines our approach to responsible gaming and the measures we have in place to support our players.

Our Commitment to Responsible Gaming

We aim to provide a secure and fair environment where players can enjoy gaming as a form of entertainment. Our goal is to prevent gambling from becoming a problem for any individual, and we encourage players to engage in gaming responsibly. We take the wellbeing of our players seriously, which is why we have developed tools and resources to help manage and control gambling habits.

Setting Limits

One of the key features of responsible gaming is the ability for players to set personal limits. PowerUp Casino provides a variety of tools that allow players to set limits on their gaming activities. These include:

  • Deposit Limits: Players can set daily, weekly, or monthly deposit limits to control how much money they deposit into their account.
  • Wagering Limits: Players can also set limits on how much they wager per session.
  • Loss Limits: This feature allows players to set a maximum amount they are willing to lose over a certain period of time.
  • Time Limits: Players can limit the amount of time they spend on the site, ensuring that they take regular breaks.

By using these tools, players can stay in control of their gaming and reduce the risk of problematic behaviour.

Self-Exclusion

If a player feels that they are unable to control their gambling or need a break, PowerUp Casino offers a self-exclusion option. This allows players to take a temporary or permanent break from the site. During this period, they will not be able to access their account or engage in any gaming activities. Self-exclusion can be set for a specific period, such as a week, month, or year. Once the self-exclusion period is over, the player can contact customer support to discuss reactivation of their account.

Recognising the Signs of Problem Gambling

It is important for both players and casinos to recognise the signs of problem gambling. Some common signs may include:

  • Spending more money or time on gambling than intended.
  • Borrowing money or using credit to fund gambling activities.
  • Experiencing anxiety, stress, or guilt about gambling.
  • Neglecting personal responsibilities or relationships due to gambling.
  • Being unable to stop or reduce gambling despite attempts to do so.

If you or someone you know is experiencing these signs, we encourage you to seek help immediately. There are a variety of resources available for those struggling with gambling problems.

Seeking Support

If you feel that gambling is becoming a problem or you need support, we encourage you to reach out to professional help. There are many organisations and support groups available that offer confidential advice and counselling for individuals facing gambling addiction.

At PowerUp Casino, we take responsible gaming seriously, and we encourage all of our players to game responsibly. We are here to provide support and assistance to ensure that gaming remains a positive and fun experience.

For Your Wellbeing

We believe that gaming should always be fun, and when done responsibly, it can be an enjoyable and exciting pastime. We encourage players to take breaks, set limits, and reach out for support if they ever feel that gambling is no longer a fun activity. Please remember that gambling should only ever be viewed as entertainment, not a way to make money.

If you have any questions about our responsible gaming policy or need assistance with any of the tools we offer, our customer support team is available to help you. We are dedicated to providing a safe and responsible environment for all of our players.